Privacy Policy

Introduction

Moore Air & Heat ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for HVAC services.

Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Name and contact information (email, phone number)
• Service address and project details you share
• Messages and communications you send to us (including photos)
• Information submitted through our contact forms

Website Usage Data

We may automatically collect information about your use of our website, including:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Provide and improve our HVAC services
• Communicate with you about scheduling, estimates, and service updates
• Analyze and improve our website performance
• Comply with legal obligations

Information Sharing

We may share your information with third-party providers who help us operate our business (e.g., website hosting, analytics, email services). We do not sell your personal information.

Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website may use cookies and similar technologies to improve your experience and analyze traffic. You can control cookie settings through your browser preferences.

Your Rights

You may have rights under applicable law to:

• Access and update your personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Request information about how we use your data

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.